Discussion Reply – McCall

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Strategic Level: A senior manager at the strategic level may decide to open additional distribution centers to accommodate increased consumer demand and/or company growth. This decision may support one of the company’s strategic goals (Young, 2001). At the strategic level, a manager may view information from an IT system report that shows overall warehouse capacity. A separate report showing a greater demand of product in that region may validate the need of more distribution centers.

In 2001, Best Buy implemented a transportation management system and opened a consolidation center. Continued growth was affecting their ability to keep up with orders; the company was selecting transportation carriers manually. Best Buy’s senior strategic leadership recognized their challenge. A strategic goal was established and accomplished. Three years prior, shipments took 19 days to funnel through their system. After implementing a smart IT system, shipments time decreased to 4.07 days (Excellence in Logistics winners have all the right moves, 2001). Being able to make the right decision make the difference in profit or failure (University of Maryland Global Campus, 2020).


Excellence in Logistics winners have all the right moves. (2001, May). Transportation & Distribution, 45(5), p. 29.

University of Maryland Global Campus. (2020, March 23). How Information Supports Decision Making. Retrieved from University of Maryland Global Campus: https://learn.umuc.edu/d2l/le/content/445319/viewContent/17081834/View

Young, G. (2001). Using Research To Inform Business and Strategic Decisions. Melbourne: Chisholm Institute of TAFE, Victoria. Retrieved March 23, 2020, from https://files.eric.ed.gov/fulltext/ED456330.pdf

Original Post

Using IT for Decision Making

First, read Week 2 Content on Data and How Information Supports Decision Making, paying particular attention to the Levels of Decision Making. For purposes of this discussion, we will use a retail business as an example. This retail business is comprised of the corporate headquarters, regions (oversees several stores in a geographic area) and individual stores. Each of these aligns to one of the three levels of decision makers in an organization.

Main Postings: Select one of the levels of decision making and identify one decision that a manager at that level might make. The decision must relate to the retail business and what it does. Then, explain what information a manager at that level might get from the IT systems (such as inventory management or customer information system) to aid in making that decision.

Example: Managerial Level: The Regional Director makes a decision to shift inventory that is not selling in one store to another store where sales in those items are high. To support this decision, the Regional Director would need information on sales of specific products by store.

Remember – the Group 2 initial posting is due by Wednesday midnight; it should be about two short paragraphs in length, supported by external research, and it should be posted by clicking on “Start a New Thread”. Please look at what has been posted by your classmates before choosing your examples and then select something that has not yet been discussed, if possible. Let’s try to spread the discussion across as many examples as possible.

Then members of Groups 1, 3 and 4 should reply to at least three different postings by other classmates before Sunday midnight. Responses to initial postings should be specific and assess whether posting accurately and sufficiently addresses the questions asked in the discussion topic and should incorporate relevant research correctly. Explain your assessment as to why the information is or is not correct and/or complete, providing correct information to enhance the discussion.

Members of Group 2 should read the responses and reply to a minimum of two responses, reacting to the response and furthering the discussion.

All students have a responsibility to check back and see if any questions have been posed to them and to respond as you would in a classroom setting. Use the Grading Rubric posted in the Discussion area to ensure your posting meets the expectations.

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