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Prompt: For Milestone Three: Problem-Solving and Conflict Management, you will submit a short paper or presentation as you analyze your chosen leader’s
problem-solving skills, highlighting the tools, methods, and strategies he or she used, and explain which of the tools, methods, and strategies you would
use/emulate and which you would avoid. Analyze
Howard Schultz’s knowledge, skills, and abilities related to conflict management and negotiation. Be sure to explain the leader’s use of appropriate tools, methods, and strategies for
organizational problem-solving and decision-making. Use evidence to classify conflict management styles and select the most appropriate conflict management
approach for effectively communicating and resolving organizational behavioral disputes. Identify and list leadership problem-solving skills, abilities, and
knowledge to demonstrate effective communication and conflict resolution techniques that enhance organizational culture.
You will be evaluated on the analysis of your chosen leader’s problem-solving skills and use of tools, methods, and strategies; analysis of your chosen leaders knowledge, skills, and abilities in these areas; critical thinking applied to your work product; and the articulation of your response in the
writing process.
Guidelines for Submission: Milestone Three must be in APA style. Include a separate title and reference page, an introduction, subheadings, and a conclusion.
The requirements for this assignment are 2 to 4 pages in length (not including title and reference pages), double-spaced, 12-point Times New Roman font, oneinch
margins, and at least two discipline-appropriate citations.
Please review the attached rubric – but adhere to the professor’s requirements/advice in the Paper 7 attachment. Apparently there are discrepancies in the rubric so the professor notated what we need to include and adhere to in the paper.
